Thank you to all who has read and especially taken the time to leave comments for my post on Vividoll – My Experience. The promised transfer is finally in after 2 months of merry-go-round – from stock status to replacement options, then to the promised refund that would be done “as soon as we can”.
Sent an email 2 days ago to check on the status since it had been 3 weeks since I last heard from them. Sent another email last evening. Received transaction details finally this afternoon.
|Message from vividoll.com|
|You have received a new message regarding order #14756:
Your refund has been completed.
Details is as follow:
Was kind of hoping for some words of courtesy or politeness for having taken 2 months to resolve one issue. Well, seems to me like vividoll does not care about customer retention or customer satisfaction at all (maybe not so if you are a huge buyer). A small fly like me who makes purchases every other month might be something close to nothing to lose? Just my personal opinion. Who knows, some day, when vividoll makes enough money, it will just close down and ta-daaaaa, start another online shop or something. Here are the public registration details of the domain “vividoll.com”, courtesy of Felix;
KOREAN FASHION WHOLESALE (SGNIC-ORG1147307)
650 SENJA LINK #02-02 S(670650)
Anyway, I was just wondering, from the points Felix mentioned, if vividoll claims to be, and I quote, “A Registered Company in Singapore & Overseas”, where are the registration details? As per mentioned in his comments, searching for “Korean Fashion Wholesale” in ACRA showed that the registration was cancelled. I will be thinking more than thrice from making another purchase from vividoll from now on after the unhappy incident. Then again, it’s just me.